Call-in Support
Please select your country below to contact the support specialists nearest you.
nach obenHeadquarter / Germany, Austria, Switzerland
EyeC GmbH
Phone: +49 40 226 3555 0
E-mail: info@eyec.de
Phone: +49 40 226 3555 40
E-mail: service@eyec.de
Office Hours:
Monday to Friday:
9 a.m. to 5 p.m.
Headquarter / Germany, Austria, Switzerland
EyeC GmbH
Phone: +49 40 226 3555 0
E-mail: info@eyec.de
Phone: +49 40 226 3555 40
E-mail: service@eyec.de
Office Hours:
Monday to Friday:
9 a.m. to 5 p.m.
Australia, South-East Asia
GMS Pacific Pty. Ltd.
Phone: +61 3 9535 9777
E-mail: Info.AU@EyeC.de
Phone: +61 3 9535 9777
E-mail: Service@GMSPacfic.com
Belarus
Paritet System, LLC
Phone: +375 17 374 75 00
E-mail: Info.BY@EyeC.de
Benelux, Denmark, Sweden
EyeC Benelux
Phone: +31 74 2502 533
E-mail: Info.NL@EyeC.de
Central and South America
EyeC South America, LLC.
Phone: +52 33 1814 0774
E-mail: Info.MX@EyeC.de
Office Hours:
Monday to Friday
8:30 a.m. to 5:00 p.m.
Chile
Walbaum Representaciones Ltda.
Phone: +562 2351020
E-mail: Info.CL@EyeC.de
China
EyeC China
Phone: +886 2 2660 2495
E-mail: Info.CN@EyeC.de
France, Monaco - Offline Inspection Systems
PerFormance GrapHique
Phone: +33 6 303 841 32
E-mail: Info.FR@EyeC.de
France - Inline Inspection Systems
E+L France SARL
Phone: +33 389 329292
E-mail: Info.FR@EyeC.de
Greece
Graphic Systems Ph.Papathanassiou M.E.P.E
Phone: +30 210 9221039
E-mail: Info.GR@EyeC.de
Hungary
EN’CO Bt
Phone: +36 70 612 7339
E-mail: Info.HU@EyeC.de
India
E+L India
Phone: +91 2717 610400
E-mail: Info.IN@EyeC.de
Israël
ProArt Technology Ltd.
Phone: +972 544 587889
E-mail: Info.IL@EyeC.de
Italy
Endeavour S.r.l.
Phone: +39 055 603447
E-mail: Info.IT@EyeC.de
Phone: +39 055 603447
E-mail: Service@EyeC-Italia.com
Japan
Cross-link Pacific, Inc.
Phone: +81 3 5919 2120
E-mail: Info.JP@EyeC.de
Lithuania, Latvia, Estonia
Nuera UAB
Phone: +370 698 03 901
E-mail: Info.LT@EyeC.de
Mexico
EyeC México
Phone: +52 33 1814 0774
E-mail: Info.MX@EyeC.de
Office Hours:
Monday to Friday:
9 a.m. to 6 p.m.
Poland, Czech Republic, Slovakia
EyeC Polska
Phone: +48 512 354 354
E-mail: Info.PL@EyeC.de
Romania
Filkon International srl
Phone: +40 745 086 106
E-mail: Info.RO@EyeC.de
Spain, Portugal
EyeC Spain
Phone: +34 620 054 485
E-mail: Info.ES@EyeC.de
Taiwan
EyeC Taiwan
Phone: +886 2 2260 2495
E-mail: Info.TW@EyeC.de
Turkey
Imaj Otomasyon Sanayi Ticaret Ltd. Şti.
Phone: +90 212 220 41 96
E-mail: Info.TR@EyeC.de
United Kingdom, Ireland
EyeC-UK Limited
Phone: +44 118 983 3347
E-mail: Info.GB@EyeC.de
Office Hours:
Monday to Friday
8:30 a.m. to 6:00 p.m.
United Arabian Emirates
Fotedar Engineering Services
Phone: +97 1528744570
E-mail: Info.AE@EyeC.de
USA, Canada
EyeC America, LLC
Phone: +1 330 644 6841
E-mail: Info.US@EyeC.de
Phone: +1 330 644 6841
E-mail: Service@EyeC-America.com
Office Hours:
Monday to Friday
8:30 a.m. to 5:00 p.m.
Uruguay, Paraguay
Steel Servicios y Afilados Industriales S.R.L.
Phone: + 598 2204 1335
E-mail: Info.UY@EyeC.de
Service Requests
Submit a service request and we will reply to you as quickly as possible.
nach obenStart-Up Package
Get started with professional installation that is customized to your specific inspection needs.
- Installation
- Individual system and parameter set-up
- On-site training
Support and Software Service
Get the newest software updates containing the most current features as well as professional assistance by our support experts.
- Technical assistance via email, phone or remote service
- All software version updates
- Adaptation of parameter sets to new product requirements
Validation Support Package
Get professional support by our experts to ensure a smooth and flawless validation of your control processes for pharmaceutical products.
- Regulatory certificates
- User Requirement Specifications (URS)
- Documentation service
- On-site IQ and OQ services
- Manuals and training
Additional Services
Get qualified on-demand assistance from our engineers tailored to your particular situation.
- On-site technical support
- FAT & SAT
- Warranty extension
- Scheduled maintenance visits
- Follow up training